Privacy Policy

Information We Collect

When you contact HomeHeroes Appliance Repair — by phone, web form, or email — we collect only the information necessary to schedule and complete your appliance repair:

• Your name, address, and contact information
• Appliance details and a description of the issue
• Preferred appointment times
• Standard web analytics data (page views, traffic source) via anonymous identifiers

How We Use Your Information

We use the information we collect solely to:

• Schedule and confirm repair appointments
• Contact you about your service call
• Follow up after a completed repair
• Improve our website and service quality

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Cookies & Analytics

This website uses standard web analytics tools (such as Google Analytics) to understand how visitors use the site. These tools use cookies and collect anonymous data about page visits, traffic sources, and browser types. No personally identifiable information is shared with these services. You can disable cookies in your browser settings at any time.

Data Security

We take reasonable precautions to protect your information. Our website uses HTTPS encryption for all data transmitted via web forms. We retain customer information only as long as necessary to service your account and meet legal obligations.

Your Rights

You may request access to, correction of, or deletion of any personal information we hold about you. To make such a request, contact us directly:

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.