These are actual completed jobs from our technicians across Charlotte and the surrounding metro. Each log includes the diagnosis, the repair cost breakdown, and what our customer said.
Sorted by most recent. Click any case to read the full diagnosis and cost breakdown.
Heavy frost buildup blocking airflow, fresh food section not cooling below 50°F.
Washer displaying OE error, standing water in drum after every cycle.
Gas dryer tumbling but producing no heat. Clothes requiring 3+ cycles to dry.
Water pooling on kitchen floor daily. Ice maker dripping into fresh food section.
Top-load washer walking across the floor and banging loudly during spin cycle.
Ice maker completely stopped — no ice production for 10+ days. Water dispenser unaffected.
Clogged drain lines, overdue filters, skipped vent cleanings — many of the repairs above were accelerated by routine maintenance that simply wasn't done. A 30-minute annual inspection catches these before they become $200–$400 repair calls.
