These are actual completed jobs from our technicians across Charlotte and the surrounding metro. Each log includes the diagnosis, the repair cost breakdown, and what our customer said.
Sorted by most recent. Click any case to read the full diagnosis and cost breakdown.
LG electric range powered on and accepted the Bake command, but the oven was not producing enough heat to cook normally. Bake element replacement restored normal oven heating.
GE GNE27JYMFS French-door refrigerator section stopped cooling while the freezer held temperature. Evaporator fan motor WR60X39625 had failed and was replaced.
LG LREL6323S/00 electric range display and controls worked normally, but the oven would not heat in Bake mode. Bake element MEE62306405 was confirmed failed and replaced.
LG DLE3400W electric dryer ran normally but clothes came out damp after every cycle. Heating element 5301EL1001J had failed and was replaced.
Samsung ME21M706BAS over-the-range microwave turned on and ran the turntable but produced no heat. Magnetron assembly OM75P-21-ESGN was replaced.
Samsung NE63A6511SS freestanding range bake element failed entirely. The oven preheated but never reached temperature. Bake element DG47-00071C was replaced.
Samsung DVE45T6000W electric dryer tumbled normally but produced no heat. Heating element replacement restored drying function.
Samsung RF28R7351SG stopped producing ice entirely. Ice maker assembly DA97-15217D was confirmed failed and replaced.
Samsung RF28T5001SR appeared to run normally but stopped cooling. Localized frost and a failed evaporator fan motor DA31-00334C were found during diagnosis.
Samsung DW80R5060US left water standing in the tub at the end of every cycle. Drain pump DD81-01527A had failed and was replaced.
LG LFXS26973S refrigerator section was warm while the freezer held temperature. Evaporator fan motor EAU63923603 had failed, blocking cold air from moving into the refrigerator section.
Samsung WF45T6000AW left standing water in the drum after every cycle. A failed drain pump was confirmed and replaced.
LG WM4000HWA front-load washer stopped draining mid-cycle and displayed OE error. Drain pump AHA75853813 had failed and was replaced.
Clogged drain lines, overdue filters, skipped vent cleanings — many of the repairs above were accelerated by routine maintenance that simply wasn't done. A 30-minute annual inspection catches these before they become $200–$400 repair calls.
